The flexible quality management system
Increase close out rates and shorten time to rectification by streamlining quality documentation, records, and internal & external workflows
Trusted by over 250,000 people from built-world companies of all sizes
~10,000 employees
~500 employees
~10 employees
~25,000 employees
~200 employees
~1,500 employees
~20 employees
~35,000 employees
~600 employees
~6,000 employees
~30,000 employees
~400 employees
~40 employees
~5,000 employees
~1,000 employees
~1,200 employees
Streamline and improve any of your quality processes with ease
Defects management
Rectify defects with less fuss and maximum speed
Punch lists & snag lists
Manage and complete those punch and snag lists more efficiently
Lot management
Deliver more compliant, higher quality assets
Hold points & witness points
Ensure work continues as fast and as accurately as possible
Corrective action reports
Rectify and reduce preventable & repetitive errors
Test requests
Track (and never miss) your test requests more effectively
Checklists & reports
Digitise documents for efficiency in the office and on site
RFIs (Request for information)
Improve your hazard identification process for everyone.
ITPs (Inspection test plans)
Increase the speed of information flow and collaboration
DEFECT MANAGEMENT SOFTWARE
Reduce the time, admin and money required to manage & rectify defects
Templates & photos
Create digital defect forms, complete them on site with photo proof, and notify stakeholders of defect progress
Workflows
Setup automated defect workflows between internal and external parties so nothing gets missed
Markup
Better track and record defects by illustrating where they are on your drawings and PDFs from mobile or tablet
Analytics
Get an overview of defect status, and get details on defects by contractor and other valuable insights
PUNCH LIST APP + SOFTWARE
Improve how you document, communicate and action punch lists on site and in the office
Templates
Make sure every punch list item is properly documented using a digital and standardised punch list form which can be accessed and completed on site or in the office
Photos
All the imperfections, defects and completed punch list items you complete can be captured with photos or videos so no critical evidence gets lost or forgotten
Analytics
Display punch list data like how many punch list items are outstanding or the number of punch list items per subcontractor in real-time charts
LOT MANAGEMENT
Make your clients happier by delivering more compliant, higher quality assets
Templates
Build an automated lot management register showing all lot data and photos
Photos
Know what works are completed and which lots are outstanding with a centralised hub for records and photos
Markup
Reference and annotate drawings and PDFs to understand lot progress and issues as they arise
HOLD POINTS & WITNESS POINTS
Improve communication and release Hold Points & Witness Points in a timely manner so work continue as quickly as possible
Templates
Reduce the admin of manually updating HP's & WP's and the duplication of work through paper and scanning into legacy systems
Workflows
Setup workflows so stakeholders are automatically notified of pending HPs and WPs, and see the current status of specific documents
Analytics
Lower the likelihood of missing HP/WP data and get real-time visibility on current HP's and WP's with easily manageable dashboards
Operate to the highest quality management standards
Sitemate has worked with a number of companies on getting and maintaining ISO certification - and the system makes demonstrating your management system and managing quality on any number of concurrent projects much easier for all parties
CORRECTIVE ACTION REPORTS
Easily manage corrective actions and action reports to prevent reoccurrence
Forms and workflows
Build automated workflows detailing the next steps for corrective actions where all parties stay notified of follow-up actions
Photos
Attach corrective action photos to your digital forms in the office or on site, so you have a searchable record of every action with accompanying proof
Registers
Keep automated registers and databases of all of your corrective actions overtime
TEST REQUESTS
Ensure your asset isn't jeopardised by missed tests and missing test request records
Templates
Create an ordered and searchable database of digital test requests - and automate a register of open and closed requests
Photos
Attach photos and records of site tests (like soil testing) on site with mobile or tablet
Analytics
Get visibility on current test requests and supporting information with real-time analytics dashboards
REQUEST FOR INFORMATION (RFI)
Increase the speed of information flow by increasing the speed and reliability of your RFI process - saving time and money
Templates
Know exactly where RFI's are at by automating notification workflows amongst teams and parties so there is more accountability and less back-and-forth
Photos and markups
Attach relevant photos and markup other records so everyone has all the info they need to make informed decisions
Analytics
See the real-time status of all your RFI's - and create custom dashboards with even more detail
Your ideal quality processes, instantly
Almost any quality process can be run in the softwares smart digital format
Any quality document or procedure you currently run with Word, Excel, PDF or other apps can be converted into the system automatically, created in the system with simple drag-and-drop, or chosen from our free library of best practice quality templates
QUALITY CHECKLISTS & REPORTS
Stop manually entering data and manually updating checklists and reports
Templates
Create and edit checklists in seconds with a simple drag-and-drop digital document builder. Organise and deploy standardised checklists across projects and teams which can be accessed & filled out from anywhere
Photos
Access checklists and reports on mobile or tablet when on site, so employees can attach supporting photos or videos
Analytics
Have traceability and data on all of your checklist actions through real-time compliance dashboards and reports
INSPECTION TEST PLANS (ITPs)
Easily build, customise and sign off on ITPs, with flexible formatting and workflow options
Templates
Create or convert existing ITP templates which have everything you need to include in your ITP including tables, attachments, photos and digital signoff fields
Photos and attachments
Keep detailed records of all of the work, inspections and tests you run so that your records are audit ready and always one click away
Workflows
Create simple and powerful ITP workflow automations with internal and external parties so that ITP's move quickly and never get missed
Award winning software for quality and project management
Best Ease of Use - Quality Management
Best Ease of Use – Project Management
Source: Capterra software reviews
Start easily improving your quality management today
English (United States) 
English (Australia) 
English (UK) 
English (New Zealand) 
English (South Africa) 
German